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A Human Performance Technology (HPT) Institute

Principles and Practices of Performance Improvement

Denver, Colorado
Tuesday, July 22 to Thursday, July 24, 2008
8:30 am to 5:00 pm

   

Overview

The Principles and Practices of Performance Improvement Institute is the premier learning event for those ready to acquire the performance consulting mindset so critical in today's business climate. Guided by expert instructors/facilitators, participants are immediately engaged in a learning experience that models the very techniques it presents. Workplace examples and collaborative analyses of case studies pull participants into active problem solving, as they learn the foundations of performance improvement. The program demonstrates proven tools and techniques in use in the performance improvement arena today. Participants will apply the skills of performance consulting and the techniques introduced in this workshop to diagnose performance improvement opportunities and prescribe strategies and tactics to address them. Takeaways include models, best practices, resources and a network of colleagues with a broad array of expertise. The program includes:

Performance Objective

Principles and Practices of Performance Improvement will teach you the Human Performance Technology process and the application of performance consulting skills and tools to analyze a workplace performance problem, present solutions and evaluate your results.

You Will Learn To:

  • Define Human Performance Technology.
  • Define performance and describe how to apply the HPT model to improve performance. 
  • Apply the Total Performance System to identify performance issues. 
  • Conduct a Gap Analysis to compare desired performance to actual performance in order to identify performance gaps. 
  • Identify possible causes of performance gaps. 
  • Prescribe appropriate interventions that could eliminate performance gaps.
  • Identify levels of performance evaluation and the types of data that each level yields.

"It's the best [workshop] I've been to in my civilian career. As far as I am concerned, this is the workshop to attend for anyone trying to get their arms around what performance consulting is all about."

"The workshop was long on practical application and short on theory. The knowledge, experience, and real-world examples [the faculty] provided greatly enhanced the learning experience."

"Bravo Zulu!"

Debbie Titus
Performance Consultant
WGP Leadership, Learning, & Performance 

Program Topics Include:

  • Introduction to Human Performance Technology (HPT) 
  • Overview of HPT and the Certification Standards 
  • HPT and the Balance Score Card 
  • Total Performance Systems 
  • Performance Analysis to Worker, Work, and Workplace 
  • Cause Analysis 
  • Intervention Selection and Design 
  • Feedback/Evaluation 
  • Systematic Approach to Performance Consulting 
  • Basic principles of the Standards of Performance Technology:
    • Focus on Results 
    • System Thinking 
    • Add Value 
    • Work with Partners 
    • Use a Systematic Approach

You Will Participate In:

  • Case Studies
  • Group Discussion
  • Cracker Barrel *
  • Skill Practice

* The Cracker Barrel roundtable discussion format allows faculty members to share their expertise in a relaxing and fun atmosphere. 

Continental breakfast and lunch are included in the course fee.

Level: Basic/Intermediate

   

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Cost & Registration

Your 3 day Institute registration includes all materials and networking lunches. Group registration discounts are available; please call ISPI at 301-587-8570 for details.

Member Rate: $ 1299
Nonmember Rate: $ 1499

Registration Options:

Web Register Online
Telephone 1-301-587-8570 
Fax 1-301-587-8573 
Mail Attention: Registration
International Society for Performance Improvement
1400 Spring Street, Suite 260
Silver Spring, Maryland 20910-2753 
USA 
Email info@ispi.org

For changes to your registration, please email info@ispi.org or call 1-301-587-8570. 

Payment

ISPI accepts payment by check, bank transfers and credit card payments from VISA, MasterCard, Discover, or American Express.

Purchase Order -- You must submit a completed registration form by mail, fax, email, or telephone. Please indicate on your registration form that you have a Purchase Order which requires an invoice, for example (enter on Credit Card line): PO 123456; Please Invoice. ISPI will provide you with a confirmation/invoice upon registering for you to submit with your purchase order. 
   

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Hotel PhotoHotel & Travel

Embassy Suite Hotel
Denver - Aurora
4444 North Havana Street
Denver, CO 80239

A special group rate of $143.00, plus tax for a king suite is available to ISPI guests until July 7, 2008. You must call the hotel directly to make your reservation. Group Code: ISPI.

Telephone: 303-375-0400 

About the Hotel

The newly renovated Embassy Suites Denver - Aurora hotel is a full-service, upscale all-suite hotel just minutes from downtown Denver and its top destinations. The Denver International Airport is only 12 miles from the hotel. Guests of the Embassy Suites hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast and a nightly manager's reception. Complimentary high-speed wireless internet access is available throughout the hotel. The hotel provides a complimentary shuttle to and from the Denver International Airport seven days a week between the hours of 5 a.m. and Midnight.

About Denver

Denver is a vibrant city with 300 days of annual sunshine, year-round adventure and the breathtaking Rocky Mountains in our backyard. From a thriving arts and culture scene, world class attractions and endless shopping possibilities, to nationally recognized chefs, exciting nightlife and abundant outdoor recreation, Denver welcomes you to experience, explore and discover how the Mile High City will awaken your senses like nowhere else.

Denver Photo

   

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CPT Home PageEarn CPT Points Toward Re-Certification!

The HPT Institutes meet the requirements for 12 CPT points to re-certify as a Certified Performance Technologist (CPT). For more information on the CPT program, visit www.CertifiedPT.org.

ISPI's HPT Institute attendees may also receive credit from the following:

Excelsior Logo
Earn 3 graduate credits through Excelsior College. Learn More...
HRCI Logo

SHRM Re-Certification
   

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International Society for Performance Improvement
1400 Spring Street, Suite 260
Silver Spring, Maryland 20910 USA
Tel: 1.301.587.8570   Fax: 1.301.587.8573