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Training professionals are the first to acknowledge that training is seldom the sole solution to a
business problem. In recent years, the business has learned the value of expanding its traditional
training focus to applying a broader strategy that uses Human Performance Technology
(HPT) --
a process of selection, analysis, design, development, implementation, and evaluation of
programs to most cost-effectively influence human behavior and accomplishment -- to improve
workplace performance.
But what does a performance improvement department look like in action? How can a traditional
training department make the transition to a performance improvement function? What skills are
needed? What are the risks and the benefit of making this transition?
The Institute will provide participants with a forum for participants to problem-solve with a
faculty of performance technology experts and other professional colleagues. You will develop
your own strategic transition plan to take your organization from training to human performance
improvement. You will apply performance technology models and methods to optimize the
human capital investment your organization has made.
The Only Institute of its Kind!
- Develop a strategic plan to move your training department toward a human performance
improvement organization.
- Identify and learn to apply the knowledge, skills, and resources you will need to implement
your strategic plan.
- Learn the fundamentals of human performance improvement: the models, the methods, and
the benefits.
- Learn how to diagnose workplace problems and apply a variety of non-training solutions
that improve performance and provide an increased return on investment.
- Improve your organization's effectiveness and bottom line.
- Increase your own performance.
Audience
For whom is the Institute
designed? Anyone charged with improving performance in the workplace,
including training managers, instructional designers, performance
analysts, and other experienced practitioners who want to work with
leaders in the field to improve their knowledge about and skill in using
human performance technology.
Who Belongs to
ISPI?
Performance technologists,
training directors, human resource managers, instructional technologists,
human factors practitioners, and organizational consultants are members of
ISPI. They work in a variety of settings, including business, academia,
government, health services, manufacturing, banking, and the armed forces.
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Roger M. Addison, Ed.D.
Roger Addison, currently the Director of Human Performance Technology
at ISPI, is an internationally respected practitioner of Human Performance
Technology (HPT) and performance consulting. As former Vice President and
Manager at Wells Fargo, Roger's responsibilities included executive
coaching and education, change management, and partnering with line
managers to improve performance. Roger has consulted with Fortune 500
companies for whom he has successfully implemented performance improvement
initiatives. Addison has served as President of ISPI and is an Honorary
Life Member of ISPI. He is a frequent speaker at the International
Federation for Training and Development Organisations (IFTDO), and the
American Society for Training and Development (ASTD), as well as ISPI.
Topics include: performance architecture, reengineering, information
design, mentoring, consulting, project management, and communication
networks.
Margo Murray
Margo Murray is President & COO of MMHA The Managers' Mentors,
Inc., an international consulting firm specializing in Total Quality
Productivity Performance System design and implementation, founded in
1974. Margo is the author of Beyond the Myths and Magic of
Mentoring: How to Facilitate an Effective Mentoring Program. Her
innovations include application of a criterion-referenced approach to
management skill development. Her custom designed programs and
published articles have won professional awards and White House
recognition for excellence. Margo has served as President of ISPI and is
an Honorary Life Member of ISPI.
Geary A. Rummler, Ph.D.
Geary A. Rummler is founder and Chairman of the Performance Design
Lab, a research, training and consulting organization specializing in the
design and development of organization performance systems. Prior to
founding the Performance Design Lab, Geary was the founding partner of The
Rummler-Brache Group, President of the Kepner-Tregoe Strategy Group,
specialists in strategic decision making, co-founder (with Thomas F.
Gilbert) and president of Praxis Corporation, an innovator in the analysis
and improvement of human performance, co-founder (with George S. Odiorne)
and director of the University of Michigan's Center for Programmed
Learning for Business. Rummler was a pioneer in the application of
instructional and performance technologies to organizations. Geary has
published a variety of books ranging from labor relations to the
development of instructional systems and his articles have appeared in
numerous professional and management journals and handbooks. In 1988, he
co-authored Training and Development: A Guide for Professionals, with
George S. Odiorne. In 1990, he co-authored Improving Performance, How to
Manage the White Space on the Organization Chart with Alan P. Brache.
Geary has served as President of ISPI, as a member of the Board of
Directors of the American Society of Training and Development (ASTD) and a
member of the Editorial Board of Training magazine. He is an Honorary Life
Member of ISPI.
Don Tosti, Ph.D.
Don Tosti has been a member of ISPI since its inception. He is a
past ISPI Board member, Honorary Life Member and Managing Partner at
Vanguard Consulting. His contributions include both the development
and refinement of conceptual models of performance technology, and
pioneering applications of the technology to complex areas. He currently
specializes in the application of HPT to large-scale organizational change
and alignment.
Additional Faculty
Members Include: Lori Gillespie, Principal, Instructional
Communications; Judith Hale, Ph.D., President, Hale Associates; Roger
Kaufman, Ph.D., Professor and Director, Office for Needs Assessment &
Planning, Florida State University; Danny Langdon, Founding Partner and
President, Performance International; James C. Robinson, Chairman,
Partners in Change, Inc.; Harold D. Stolovitch, Ph.D., President, Harold
D. Stolovitch & Associates (HSA); Deborah Stone, President, DLS Group,
Inc.; Kathleen Whiteside, Founding Partner, Performance International.
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Course Description
Making the Transition to Performance Improvement is a three-day learning event guided by master
performance improvement experts and case presenters. Instructional strategies in
this workshop include lecture, small group interaction, and case studies. The
program uses best practices from performance technology to assist you in making
the transition to performance improvement.
Takeaways include models, best practices,
networking and partnership skills, techniques for marketing performance improvement,
and a value proposition.
Program topics include:
- Human Performance Technology (HPT): An Overview
- An Introduction to the Models and Methods of Human Performance Improvement
- Techniques to Educate Line Management about Performance Improvement
- The Levels of Performance Improvement
- Moving to Performance Improvement
- Building Your Performance Improvement Network and Partnerships
- Performance Improvement Tools and Techniques
- Marketing Performance Improvement in Your Organization
- Performance Improvement Tips and Traps
- Building Your Value Proposition
Participants will engage in a variety of
learning activities, including:
- Case Studies
- Group Discussions
- Cracker Barrel*
- Skill Practice
Performance Objective
Participants will begin the process of
making the shift to performance
improvement.
Learning Objectives
Participants will be able to:
- Define Human Performance Technology
- Develop a value proposition for making the transition to
performance improvement
- Develop a performance improvement
"elevator" story
- Develop a performance improvement network
and partnerships
- Assess your performance improvement skill areas
* The Cracker Barrel roundtable discussion format allows
faculty members to share their expertise in a relaxing and fun atmosphere.
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