In 2018, ISPI will embark on twelve months of storytelling...The Story of Performance
Improvement. The art of understanding, listening, and telling are key elements to compelling
and driving change. As consultants, we seek to understand the problems a client faces; as
researchers, we try to listen to what the data tells us and compare to trends; and as trainers, we
strive to tell a story that is compelling enough to transform the way we engage with and learn
from one another. Each story begins with a problem, is filled with action, and ends with real
results. ISPI has a story to tell!
Through our conferences and educational offerings, we will explore the art of storytelling and
how it complements and strengthens any consultant’s tool box. We will also use those
opportunities as well as our publications to tell the “story” of performance improvement: who
we are, what we do, where we have been, and where we are going. This year’s 2018 Regional
Symposium will explore the story of performance improvement by weaving perspectives of ISPI
luminaries, members, and emerging professionals into a 2-day learning and networking event.
Keynote presenters will explore significant developments in the field of performance
improvement and offer insights into the future of our profession. Professional development
sessions will highlight diverse thought leaders in two educational tracks: 1) Principles &
Practices of Performance Improvement and 2) The Art of Storytelling. The first represents the
fundamental elements of performance improvement that range from performance analysis to
root cause analysis to intervention recommendations and selection to evaluation and change
management. The second introduces attendees to the science and impact of telling stories as a
means to changing behaviors, engaging clients, promoting change, and leading organizations
through evidence from the fields evolutionary theory, anthropology, neurophysiology,
philosophy, linguistics, and psychology.
In addition to learning and networking, ISPI intends to partner with the ISPI Michigan Chapter
and ISPI Advocate One10 Marketing to host a pro bono community service project with a local
Detroit non-profit seeking performance improvement consulting to realize change and drive
their organization forward. Since its inception only two years ago, ISPI’s Community Service
Program has had wonderful success with non-profits in Philadelphia, Montreal, and Norfolk. We
look forward to continuing this success in Detroit with a local organization that would not
otherwise be able to afforded professional consulting services.
Finally, ISPI’s Regional Symposiums represent a unique partnership with academia by
collaborating and hosting the event on a university campus. Performance improvement has
always been and will always be an evidence-based practice, and ISPI’s roots run deep with the
academic communities that provide that evidence. The opportunity to hold the symposium at a
university only bolsters that relationship and highlights ISPI’s desire to build a stronger
connection with researchers and students. Likewise, the university gains broader exposure for
its programs, facilities, staff, and student, which creates greater opportunities for community
and professional engagement and collaboration.
We hope you will join us next fall in Detroit for 2018 ISPI Regional Symposium.