What is Performance Improvement?

Performance improvement is something we do every day.

We change a process to make it stronger. We adapt within a group to work better together. We even modify our work environment to improve.

We know that doing the same thing, the same way, every day is simply repetition – we don’t improve, we don’t grow, we don’t change. Performance improvement is there to provide the tools toward a solution.

While behaviors, skills, training, and solutions are important, they are only part of a truly effective improvement strategy. The real value of performance improvement lies not in the solution, but in the resulting performance itself: the accomplishments, achievements, and outcomes that the right solution can deliver.

ISPI’s approach is truly focused on performance—on creating it, improving it, and sustaining it—all in support of your unique goals. ISPI is not tied to any one solution or model. Our approach and our 10 Standards of Performance Improvement are universal. They can be applied to any individual, group, organization, industry, or sector and can be used to create meaningful results for any performance challenge or opportunity.

We are continually working to expand the reach of our organization and to increase professional diversity throughout our member base, leadership, and resources. As our organization grows and our approach is adopted by a wider variety of industries, organizations, and professionals, we are able to gather more information, share more experiences, and increase our collective knowledge for even greater advantage.

“I hear and I forget, I see and I remember, I do and I understand”
-Confucius