Principles & Practices

Principles & Practices of Performance Improvement has been approved for 21 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute.

HR Certification Institute Approved

The use of this seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute's criteria to be pre-approved for re-certification credit.

This program meets the requirements for 12 CPT points to re-certify as a Certified Performance Technologist.

ISPI Certified Performance Technology Logo

Add value and make a difference in the business of your organization. Learn and apply a systematic approach to identify and analyze performance improvement opportunities that impact the bottom line. Try out innovative and flexible models, tools, and techniques as you generate solutions that will succeed. Build evaluative methods and sustainable implementation strategies to use immediately in your organization.

Since 1997, ISPI’s Institutes have evolved through continuous innovative design and delivery. Our hands-on Principles & Practices workshop, which has drawn highly appreciative testimony from participants worldwide, uses case studies and real-world examples to immerse the learner in three days of diagnosis, development, implementation, and evaluation.

With a reputation as the premiere workshop of its kind, the Principles & Practices Institute continues to support and guide practitioners at every level to build skills in performance improvement. From the broad view of the Performance Technology Landscape to detailed explorations of the Worker, Work, and Workplace, you will come away with a solid foundation in the Principles & Practices of Performance Improvement.

Upon completing the institute, you will be able to:

  • Define Human Performance Technology (HPT)
  • Define performance and describe how to apply an HPT Road Map
  • Clarify performance issues and determine if they are worthy of further analysis
  • Apply the Total Performance System to profile organization development
  • Identify possible drivers for performance issues
  • Prescribe appropriate solutions
  • Close performance gaps and achieve desired results
  • Identify levels of performance evaluation and the types of data each level yields
  • Identify strategies and tactics for institutionalizing change
  • Embed performance improvement technologies in your organizations